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This Privacy Policy (“Policy”) explains how Acdive Co., Ltd “Acdive,” “we” or “us”) collects, uses, discloses, and retains your personal information through our website and other online products and services that link to this Policy (collectively, the “Services”), or when you otherwise interact with us. Please review this Policy carefully.
If we make changes to this Policy, we will notify you by revising the date at the bottom of the Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
The types of personal information we collect about you depend on your interactions with us and are described in more detail below.
Personal Information You Provide Directly to Us
We collect personal information directly from you, when you engage in any of the activities listed below:
The types of personal information we collect directly from you may include your name, email address, postal address, phone number, gender, birthday, marketing preferences, product preferences, account information (such as account password), payment information, and information you provide to Customer Service.
Text Marketing and Notifications
TCPA Compliance:
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.
GDPR Compliance:
Text Marketing Terms and Conditions:
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name, and purchase information will be shared with our SMS platform “SMSBump Inc, an European Union company with an office in Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text “HELP” to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.
Personal Information We Collect Automatically
We automatically collect personal information when you access and use our Services or shop in our Stores. The types of personal information we collect may include:
Personal Information We Collect from Other Sources
We may collect personal information about you from other sources. For example, we may collect personal information about you from:
The types of personal information we collect from other sources may include name, contact information, demographic information, product preferences and product purchases.
Personal Information We Derive
We may derive information or draw inferences about you based on the other types of personal information we collect. For example, we may infer your location based on your IP address or that you are interested in purchasing a certain type of clothing based on your browsing behavior on our Services.
We use the personal information we collect to provide you with the best possible customer experience. Specifically, we use personal information to:
Provide our products and services, complete transactions and as otherwise needed to carry out our ongoing business relationship with you;
Communicate with you about products, services, contests, promotions and other information, unless you have opted out of such communications (see “Opting Out of Marketing Communications” for more information);
Administer and fulfill our contests, sweepstakes and other promotions;
Identify, report and repair errors that impair the functionality of our Services;
Analyze trends and statistics, learn more about your shopping preferences and your interaction with our Services, and improve your shopping experience;
Detect, investigate, and prevent security incidents and protect against malicious, deceptive, fraudulent, or illegal activity;
Respond to your comments, questions and requests and provide customer service;
Personalize and improve the Services and provide advertisements, content or features that match your profiles or interests;
Link or combine with information we get from others to help understand your needs and provide you with better service; and
Carry out any other purpose described to you at the time the information was collected.
We may share your personal information for the purposes described below:
Accessing and Correcting Your Account Information
You can review and modify your online account information at any time. To access your online account, simply click “My Account” at the top of any web page, and sign in when prompted. You can also update your account information by contacting our Customer Service at [email protected] or live chat.
Opting Out of Marketing Communications
We want to communicate with you only if you want to hear from us. Acdive provides a choice in communication for customers so you can receive information from us at your discretion. If you would like to stop receiving promotional communications from us, please contact us and specify from which list(s) you would like to be removed from (“Do Not Email” or “Do Not Mail”). Please note that requests by email or phone may take up to ten business days to process. You can also unsubscribe from our promotional emails by clicking the unsubscribe link provided at the bottom of any Acdive promotional email.
Geolocation Information
You may choose not to provide your precise geolocation data in connection with your use of our mobile application by declining any prompt requesting such information. You may prevent this collection by changing your mobile device settings to prevent sharing of location information or by disabling Bluetooth on your device.
We may allow others to provide analytics services and serve advertisements on our behalf across the web. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about how we use cookies and your choices concerning cookies, please refer below to “Our Use of Cookies”. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.
We may also work with third parties to serve ads to you as part of a customized campaign on third-party platforms (such as Facebook, Microsoft or Google). As part of these ad campaigns, we or third-party platforms may convert information about you, such as your email address, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and to serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.
We regularly use browser tracking cookies.
What are Cookies?
Like most websites, we use cookies and similar technologies to remember things about you so that we can provide you with a better experience.
How We Use Cookies
We use cookies for a number of reasons, like helping us see which features are most popular, counting visitors to a page, improving our users’ experience, keeping our services secure, and generally providing you with a better experience. The cookies we use generally fall into one of the following categories.
| Category of Cookies | Why we use these cookies |
| Technical | These cookies are essential for our services to function properly. Like the other cookies we use, technical cookies may be either first-party cookies or third-party cookies. |
| Preferences | We use these cookies to remember your settings and preferences. For example, we may use these cookies to keep track of your order as you shop and remember what items are in your shopping bag. |
| Security | We use these cookies to help identify and prevent security risks. |
| Performance | We use these cookies to collect information about how you interact with our services and to help us improve them. For example, we may use these cookies to determine if you have interacted with a certain page, to process your order on our website, and enable you to use our Express Checkout option. |
| Analytics | We use these cookies to help us understand improve our services. For example, we can use these cookies to study how our guests navigate through our website and which products they requests in site searches. |
| Advertising | We and our advertising partners use these cookies to deliver advertisements, to make advertisements more relevant and meaningful to visitors to our website, and to track the efficiency of our advertising campaigns, both on our services and on other websites. |
Your Choices
You have a number of options to control or limit how we and our partners use cookies and similar technologies, including for advertising.
Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, however, some of the features of our services may not function properly. For example, if you do not allow cookies at all, you might not be able to view some of our websites or use certain features like adding products to your shopping cart, which may impact your shopping experience with us. If you refuse cookies and wish to place an order from our website, please contact our Customer Service at [email protected] or live chat.
To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.
For information on how our advertising partners allow you to opt out of receiving ads based on your web browsing history, please visit http://optout.aboutads.info/. If you are accessing our services from Canada, please visit: http://www.aboutads.info or youradchoices.ca/. European users may opt out of receiving targeted advertising through the European Interactive Digital Advertising Alliance.
To opt out of ads on Facebook, Pinterest, Bing Yahoo or Google that are targeted to your interests, use your Facebook, Pinterest, Bing, Yahoo or Google Ads settings.
Occasionally we provide links on our websites to other sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit. We are not responsible for the content or practices of any linked websites which are provided solely for the convenience and information of our visitors.
USE OF CONTENT
When you transmit, upload, post, e-mail or otherwise make available data, text, photographs, graphics, images, software, music, sound, videos, messages or other materials (“Content”) on or to Southerntide.com; through our hashtags; on or to any other website, microsite, or any other internet property owned, operated or sponsored by Acdive (collectively “Acdive Sites”), you are entirely responsible for such Content. Such Content constitutes a Submission as defined below. This means that you, and not Acdive, or its affiliates (collectively, “Acdive”), are responsible for any Content that you post to any Acdive. Any inquiries, feedback, suggestions, ideas or other information or Content you provide us, including submitting your name, address, social media handle, any accompanying text, and an image or images from your Facebook®, Twitter®, Instagram ®, Snapchat®, Pinterest® and other social media site account(s), using any of our hashtags (collectively, “Submissions”) will be treated as non-proprietary and non-confidential. For good and valuable consideration, the receipt and sufficiency of which hereby is acknowledged, by uploading, posting, e-mailing or otherwise submitting Submissions to any of the Acdive Sites, you grant, and you represent and warrant that you have the right to grant, to Acdive an irrevocable, perpetual, non-exclusive, royalty-free, worldwide license to use, telecast, copy, perform, display, reproduce, edit, distribute, copy, edit, change, modify, add to, subtract from and otherwise exploit the Submissions, or any portion thereof, in any manner (including without limitation promotional and advertising purposes) and in any and all media now known or hereafter devised, and to prepare derivative works of, or incorporate into other works, such Submissions, and to grant and authorize sublicenses of the foregoing without any compensation to you or to any third party.
You also acknowledge that your Submissions will not be returned and Acdive may use your Submissions, and any ideas, concepts or know-how contained therein, without payment of money or any other form of consideration, for any purpose including advertising, promotional, marketing, publicity, trade or commercial purposes, without attribution, and without the requirement of any permission from or payment to you or to any other person or entity. If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission and you are at least thirteen (13) years of age. By making a Submission, you hereby warrant that your Submission is your original creation, has not been copied, recreated, reproduced, previously published, derived from or otherwise taken in whole or in part from any other work and the Submission does not infringe the intellectual property, privacy or publicity rights or any other legal or moral rights of any third party, or violate applicable laws or regulations.
TRANSFER OF BUSINESS ASSETS
As we continue to develop our business, we may be acquired, merge with another business, acquire or buy other businesses or assets. In such transactions, customer information generally is one of the transferred business assets. In such an event, both personal identification and non-personal information will be one of the transferred assets.
Protecting children’s privacy is important to us. Our website is a general audience site. Acdive’ services are not intended for children under 16 years of age, we do not knowingly collect Personally Identifiable Information from children under 16 years of age (or other age as required by local law). Any users under the age of 16 must have their parent’s permission to access the Services. If you learn that your child has provided us with Personal Information without your consent, you may alert us at [email protected]. If we learn that we have collected any Personal Information from children under 16 in violation of applicable law, we will promptly take steps to delete such information and terminate the child’s Account.
If you are located in the European Economic Area(“EEA”) or the United Kingdom, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your Personal Information violates applicable law.
For purposes of the California Consumer Privacy Act, we does not “sell” your personal information .
In accordance with applicable law, you may have the right to: (i) request confirmation of whether we are processing your Personal Information; (ii) obtain access to or a copy of your Personal Information; (iii) receive an electronic copy of Personal Information that you have provided to us, or ask us to send that information to another company (the “right of data portability”); (iv) object to or restrict our uses of your Personal Information; (v) seek correction or amendment of inaccurate, untrue, incomplete, or improperly processed Personal Information; (vi) withdraw your consent; and (vii) request erasure of Personal Information held about you by Acdive, subject to certain exceptions prescribed by law.
If you would like to exercise any of these rights, please contact us as set forth below. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request.
If you are a California resident, you have the right not to receive discriminatory treatment by Acdive for the exercise of your rights conferred by the Acdive Consumer Privacy Act.
You have the right to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access the history orders or use it anymore.
If you have any questions about this Policy or our information practices, please contact us at:
Acdive Co., Ltd
317，#1368 Xin Jinqiao Rd,
Pudong New Area,
Shanghai, 201026
86.21.50333110
[email protected]
By using this site, you accepted this privacy policy. If you do not agree to this policy, please do not use the Company’s site. Your continued use of the site following the posting of changes to these terms will mean that you accept those changes.
Last Revised: April 28, 2023.
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